Re: EWA for java systems

Hi Aishwarya.

1. Is your systems Java only or part of dual stack?

2. What are the versions of your Solman and Java stacks?

3. For java only systems to knowledge Solman Diagnostics agent should be running on the Java stack and the CCDB must be updated accordingly.

Depending on your versions you could look at the following:

963882 - Solution settings: Configuration of EWA for Java systems

1824881 - Troubleshooting EarlyWatch Alert (EWA) Grey Rated Reports and files to attach when opening an OSS message

Also helpful blog which may be of assistance but please provide more details.

http://scn.sap.com/people/tom.cenens/blog/2011/01/17/java-earlywatch-alert-report-make-it-tell-the-truth

Kind Regards,

Johan