hi,
check your output type condition configuration and assign in sales order type. also check your smart form by ABAPer.
check here your output type setting and smart form link:
(SPRO=>Sales & Distribution=. Output Control => Output Determination => Maintain Output Determination for Sales Documents=> Maintain Output Determination for Sales Documents)
if everthing set up is ok then it will come from both side same output.
thanks
Md. Enayet Hossain